Our Staff

Lee Ann George, HIS

Lee Ann George, HIS

Hearing Instrument Specialist

My career with NewSound Hearing began June 2012, as a part time job. I was to fill in for patient service coordinators who took summer vacations. I had been a stay-at-home mom with my four children, and the youngest was graduating from high school. After the first day on the job, I declared to Karen Nelson, director of admin operations, that I had found my calling. However, I wanted to be a provider And why not? It was my turn to pursue my dreams. I spent the next few years working in various San Antonio area clinics, first as a patient services coordinator, then as a lab tech and then as a hearing instrument specialist-in-training. In October of 2014, I was assigned to the Fredericksburg, Texas clinic, where I have been the provider for three years. Fredericksburg and I have both seen tremendous growth since I first arrived — myself, personally and professionally. I love my job and am forever grateful to those who have mentored me along the way.

MaryLou Hernandez

MaryLou Hernandez

Audio Tech

Mary Lou is from Boerne, Texas. In 2019, she started working for New Sound, she currently works as an Audio Technician. Mary Lou was drawn to the field because she likes to assist others. Mary Lou is pursuing education and additional training in the field of hearing. She works hard to develop new patient relationships and provide exceptional patient care.

In her free time, she likes to spend time with her family and pets.

woman with ipad background

Customer Reviews

Excellent, caring professionals! I highly recommend.

louis scott felder, on Google

My husbands hearing aid had stopped working and we walked in to NewSound Lee Ann George spent time to attend to the problem quickly and retubed his instrument with care and efficiency. We left very satisfied with a working hearing aid. Thank you.

wendy battle, on Google

Lee Ann George and her staff are very friendly, helpful, professional and well versed in product knowledge. And probably most important, they are genuine in their desire to make sure you are fully satisfied with your new hearing aids. Good customer service.... how refreshing!! Highly recommended. You cannot go wrong...

Ron McManus, on Google

I went in to get batteries for my brother, but after answering my questions, they offered to do a hearing test for me for no charge. They were very pleasant and professional. After a short wait they called me back and did the test. It was wonderful to have that...

cooksterskye, on Google

Lee Ann is very knowledgeable about the product and works diligently to make it “just right” to each customer’s satisfaction

Joan Reed, on Google

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